Shoulder and Upper Arm Scan

For people over 16 years of age


This scan is to perform the following checks on one side of the body:

  • scan the shoulder joint

  • scan the upper arm

  • examine the rotator cuff for a range of conditions

  • assess joints

  • assess tendons

  • assess ligaments

  • assess bursa and soft tissue swellings

From (price may vary in London locations):


Your Shoulder and Upper Arm Scan

Common reasons for having this scan include:

  • to investigate shoulder pain

  • possible rotator cuff injury

  • possible rotator cuff tears

  • subacromial impingement (SAI)

  • bursitis

  • calcific tendinosis

  • degenerative changes such as arthritis

This scan is performed by one of our qualified sonographers with diagnostic scanning experience. It includes:

  • 20-minute diagnostic appointment

  • examination of the shoulder and upper arm

  • diagnostic ultrasound report

  • medical follow recommendation if necessary

If you are already under the care of a healthcare provider, do not book this scan. You should discuss any need for a scan with your healthcare provider.

You will receive a clear written report of your scan results, including our recommendation for your next steps. If we recommend a medical follow-up, we can email a copy of your report to your healthcare provider at no extra cost if you provide their contact details.

At your appointment you will be given printed images and your diagnostic report as part of the scan. After your appointment you will be sent a link to the Pim platform, where you can choose to pay to access Pim’s unique features and a digital library of your images and reports. 

What you get with Ultrasound Direct

Fully qualified and regulated healthcare professionals

The highest possible image and data storage security

A comprehensive report with recommended follow-up

Friendly, supportive and welcoming staff

Preparing for your scan

  • we’ll need access to your upper arm and shoulder, so please wear a suitable top which may need to be removed for the examination

  • if our sonographer considers it necessary, the opposite side may be scanned for comparison

We cannot scan you for a specific condition if you are already under a care plan and receiving treatment for it. If you are aware of a medical condition and wish to monitor it, and are not receiving treatment, you are welcome to book a scan with us.

Frequently Asked Questions

After your appointment you will be sent a link to access Pim, our top-of-the-range image management platform. You will have the option to pay to access Pim’s unique features and a full digital library of your images.

Yes, ultrasound is a well-established diagnostic tool in the assessment of tendon tears as well as several other shoulder conditions.

Shoulder problems can result in referred pain to the lower arm, and is not always localised to the upper shoulder.

If your pain is localised to the elbow, wrist or hand, our Elbow and Forearm or Hand and Wrist scan might be a better option for you.

Yes, ultrasound is an excellent method to assess tendons, ligaments, muscles and the associated soft connective tissues in the shoulder (also called the rotator cuff). Ultrasound has the added benefit of being a dynamic examination, so the workings of the shoulder can be assessed during real-time movement.

On rare occasions we are unable to complete the primary purpose of a scan. For pregnancy scans, this may be due to your baby being in a difficult position, or something else such as overlying bowel gas which can obscure the ultrasound image. If this happens, we’ll book you a free of charge rescan so we can try again! The primary purpose is outlined on each scan webpage.

Absolutely! Every scan at Ultrasound Direct is performed by a fully qualified sonographer whose primary interest is your health. All our sonographers are fully trained and appropriately qualified to perform ultrasound scans. Many of our team also work in the NHS locally.

All our sonographers are registered with the Health and Care Professions Council and/or the Register of Clinical Technologists and follow the latest safety guidelines.

We are also registered with the Care Quality Commission, an independent regulator, to make sure you always receive the highest possible standards of care. 

All our sonographers who take blood for blood tests are phlebotomy trained.

No, you can book your ultrasound directly without any sort of referral. If you have any concerns about your health, it can be useful to have scan results ready to discuss with your GP to reduce any waiting times. An ultrasound scan appointment with us can typically be booked quickly and allows enough time to ask questions too. 

We will give you same day results in a clear written report with supporting images.  Your scan report will advise you if any further steps are necessary. And if we recommend a medical follow-up with your healthcare provider, we can securely email them a copy of your report at no extra cost.

Your GP can refer you to Ultrasound Direct for a scan via our booking system

An ultrasound scan uses high-frequency sound waves to create an image of inside of the body. The sound waves reflect off different areas in the body and are converted into a moving picture to show what’s happening in real-time. We can record this as a video clip (available for free with our 4D Bonding and Premium 4D scans) and take still images from it.

An ultrasound scan can be external, which is when a probe is placed on the skin of the body part. Scans can also be internal, when a probe is inserted into the body. Both types of scan produce the same type of image and mini clip.

Visit our FAQs page for any further questions you may have.

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